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PRIVACY POLICY

We care about data privacy and security. By using the App, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.


Data We Collect and How We Collect It

OfficePools.com may collect several types of information from and about you, including:


  • “Personal Information” – includes all personally identifiable information (PII) and data that directly or indirectly identifies you such as your first name, last name, and email address. You control how much information you provide to us. The legal bases for our processing of Personal Information are primarily that the processing is necessary for providing the Services and that the processing is carried out in our legitimate interests, which are further explained in the “How We Use Information” section. We may also process Personal Information upon your consent, asking for it as appropriate.

  • “Other Information” – that does not reveal your identity or directly relate to you, on its own or in combination with other information we have collected, such as browser and device information, Application usage data, information collected through cookies, pixel tags and other technologies, general geographic location, demographic information and other information you provide.

How We Use Information

We take steps designed to ensure that only those employees who need access to your Personal Information to fulfil their employment duties will have access to it. We may use the information that we collect or that is provided to us, including Personal Information, to present our Services and their content.

We may use it:


  • To manage Application accounts and provide customer service

  • To provide you with information about the services and products we provide

  • To enable Application features

  • To send emails or push notifications related to the event you are attending

  • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities

  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to carry out our obligations and enforce our terms and conditions applicable to the Services and other agreements, including for billing and collection purposes; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may sustain; and (h) to protect against or identify fraudulent transactions. This includes exchanging information with other companies and organizations where reasonably necessary for the purposes of fraud protection and credit risk reduction

  • To fulfill any other purpose for which you provide it or with your consent

We may also use your contact information to contact you via email, or direct mail about products and services that may be of interest to you. Where required, we will seek and obtain your express authorization before we send marketing emails.


Disclosure of Your Information

Unless we are legally required or have a strong reason to do so, GSL Holdings Ltd. will not share your personal data with third parties. However, in order to perform the Services, we may disclose data that we collect or you provide as described in this Privacy Policy to:


  • Third parties – We may use data processors to handle complaints or send newsletters on our behalf or share information with third parties if you have explicitly provided your consent to such data sharing. We may provide your personal data to third parties in order to meet a legal obligation or court order. In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor

  • Miscellaneous – As we believe to be necessary or appropriate to share your data: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to carry out our obligations and enforce our terms and conditions applicable to the Services and other agreements, including for billing and collection purposes; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, our customers, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. This includes, where reasonably necessary, exchanging information with other companies or organizations for the purposes of fraud protection and credit risk reduction

  • For any other purpose disclosed by us when you provide the information or with your consent

When we disclose your Personal Information to third parties, we take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with and these third parties provide sufficient guarantees to implement appropriate technical and organisational measures.

We may finally make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding your interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Services.


Third Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of the event organisers and other organizations, such as Facebook, Apple, Google, Microsoft, or any other company, including app developers, app providers, social media platform providers, operating system providers, wireless service providers or device manufacturers, including with respect to any Personal Information you disclose to other organizations through or in connection with the Application.


Children Under the Age of 13

Our Services are not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not (i) use or provide any information on these Services or on or through any of its features, (ii) register to use any of our Services, (iii) use any of the interactive or public comment features of our Services or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If you believe we might have any information from or about a child under 13, please contact us using one of the means provided below (see Additional Information below).


Data Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Additional Information” section below. If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.


Retention Period

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this document unless a longer retention period is required or permitted by law.


Data Transfer

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your Personal Information will at all times continue to be governed by this Policy and, if applicable, we will comply with the General Data Protection Regulation (“GDPR”) requirements providing adequate protection for the transfer of Personal Information from the EU/EEA to third country.


Rights to Access and Correct

On written request and subject to proof of identity, you may access the Personal Information that we hold, used or communicated and ask that any necessary corrections be made, where applicable, as authorized or required by law.

Under the GDPR, you may be entitled to additional rights, including: (i) the right to withdraw consent to processing where consent is the basis of processing; (ii) the right to access your Personal Information and certain other supplementary information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erasure of Personal Information about you, under certain conditions; (v) the right to demand that we restrict processing of your Personal Information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, are processing, or believe your Personal Information is inaccurate; (vi) the right to data portability of personal data concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vii) the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you want to learn more about your rights under the GDPR, you can visit the European Commission’s page on Data Protection here.


Changes to Our Privacy Policy

We may change this Privacy Policy. Please take a look at the “Last Modified” section at the top of this page to see when this Privacy Policy was last revised. Revisions to this Privacy Policy are effective once posted. Your continued use of the Services following the revisions indicates your acceptance of the revised Privacy Policy.


Additional Information

If you have any questions or comments about this Privacy Policy or your Personal Information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer (or Data Protection Officer) can be reached by mail or email using the following contact information: help@officepools.com.